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How satta2 Handles Your Personal Data

At satta2, we take the privacy of your account data seriously — what we collect, why we collect it, and how long we keep it are all spelled…

Data collected at registrationPayment privacy via UPI & PhonePeYour right to access or delete dataCookie and tracking policyContact us for data requests
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satta2 How satta2 Handles Your Personal Data
REACH OUR PRIVACY TEAM

How to Contact Us About Your Data

If you want to request access to your data, ask us to correct something, or raise a concern about how we handle your personal information, our privacy team is reachable through the…

Email Privacy Desk Send your data access, correction or deletion request to our dedicated privacy email. Include your registered account email and a brief description of your request so we can locate your records quickly.
Live Chat Support Reach our support team via live chat on satta2.net. For privacy matters, ask to be transferred to the data team — they handle requests about stored personal data, cookie preferences and account-linked payment identifiers.
Help Centre Ticket Log a formal data-request ticket through the Help Centre on satta2.net. This creates a reference number so you can track the status of your request and receive written confirmation once it has been resolved.
HOW WE PROTECT YOUR DATA

Our Data Handling and Account Security Practices

We apply layered security measures across every stage of data handling — from the moment you create an account to the point at which your data is deleted.

Data Minimisation at Registration

We only ask for what we need to open and verify your account. Name, email, date of birth and one contact number are collected at sign-up. No additional profiling data is gathered unless it is required under applicable local law.

Payment Data Handling

When you deposit or withdraw via UPI, Paytm or PhonePe, we receive a transaction reference — not your full bank credentials. Payment processor tokens are stored in encrypted fields and are never exposed in plain text to our customer support staff.

Cookie and Tracking Policy

We use session cookies to keep you logged in and analytics cookies to understand which pages are visited most. You can adjust cookie preferences at any time through the settings panel — disabling analytics cookies does not affect your ability to use the platform.

Data Retention Periods

Active account data is held for as long as your account remains open. If you close your account, we retain transaction records for the period required by applicable Indian financial regulations and delete all other personal data within 90 days of account closure.

Who Can Access Your Data

Internal access to your personal data is limited to staff who need it for account management, payment processing or fraud prevention. Third-party access is restricted to payment processors and identity-verification partners bound by contractual data-protection clauses.

How to Request Changes or Deletion

You can request a copy of your data, ask for corrections, or submit a deletion request through the Help Centre or privacy email. We will confirm receipt within 48 hours and complete the request within 30 days, providing written confirmation on completion.

Your Privacy Questions Answered

We have put together answers to the questions our account holders ask most often about data privacy, cookie use, payment records and how to exercise their data rights on satta2. If your question is not listed here, reach out via live chat or the Help Centre.

We collect your name, email address, date of birth and phone number at registration. If identity verification is required under local law, we may also collect a copy of a government-issued ID. No additional data is collected without a clear legal or operational reason.

When you transact via UPI, Paytm or PhonePe, we store only the transaction reference number and amount — not your bank credentials or VPA password. These references are encrypted at rest and accessible only to authorised payment-reconciliation staff.

Yes. Submit a data-access request through the Help Centre or our privacy email with your registered account email. We will compile and send you a copy of your personal data within 30 days of receiving the request, in line with applicable law.

You can submit a deletion request via the Help Centre ticket system or privacy email. Once verified, we delete non-mandatory data within 90 days of account closure, retaining only records we are legally required to keep under Indian financial regulations.

We share data only with payment processors such as UPI networks, Paytm and PhonePe, and with identity-verification partners where legally required. We do not sell your data. All third parties are bound by data-protection agreements before receiving any account information.

We use session cookies for login continuity and analytics cookies to measure page performance. Analytics cookies do not identify you personally. You can disable non-essential cookies through the settings panel at any time without losing access to your account or wallet.

Contact our privacy desk by email or raise a Help Centre ticket. If you are unsatisfied with our response, you have the right to escalate your complaint to the relevant data-protection authority in your jurisdiction where local law provides for this.

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